Privacy Policy

Effective Date: 12 OCT 2024


Introduction


Chatsy ("we", "us", or "our") is a Chrome extension designed to enhance your Netflix experience by adding a vertical comment bar with live chat functionality. We are committed to protecting your privacy and ensuring a safe user experience. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our extension.


By installing and using Chatsy, you agree to the terms outlined in this Privacy Policy.



Information We Collect


1. Personal Information

We do not collect or store any personally identifiable information (PII) such as your name, email address, or payment details.


2. User-Generated Content

  • Chat Messages: When you use the live chat feature, the messages you send are transmitted to other users participating in the chat session.
  • Interaction Data: We collect information about how you interact with the extension (e.g., features used, settings configured) to improve functionality.

3. Technical Information

  • Device Information: We may collect non-personal device information such as browser type and version.
  • Usage Data: This includes anonymized data about extension performance and any errors encountered to help us improve the extension.



How We Use Your Information


1. Provide and Maintain the Service

  • Live Chat Functionality: Your chat messages are transmitted in real-time to facilitate communication between users.
  • Feature Enhancement: Interaction data helps us understand user preferences and improve existing features.

2. Ensure Security and Compliance

  • Prevent Misuse: We may monitor chat content to prevent spam, abuse, or any activities that violate our terms of service.



Data Transmission and Storage


1. Data Transmission

  • Secure Communication: All data transmitted between your device and our servers is encrypted using industry-standard security protocols.
  • Third-Party Servers: Chat messages are routed through secure servers to enable real-time communication.

2. Data Storage

  • Temporary Storage: Chat messages may be temporarily stored on our servers to ensure delivery but are not retained longer than necessary.
  • No Long-Term Storage: We do not store your chat history or personal data on our servers beyond what is necessary for service provision.



Third-Party Services


We do not share your information with third-party advertisers or analytics providers. However, we may use third-party services strictly for:

  • Server Hosting: To host the servers that facilitate the live chat functionality.
  • Error Reporting (if applicable): To collect anonymized error logs that help us fix issues.

All third-party service providers are required to comply with privacy regulations and protect your data.

Cookies and Tracking Technologies

Our extension does not use cookies or tracking technologies to collect personal information or monitor your online activities.



User Choices and Controls


1. Opt-Out

  • Disable Chat Feature: You may choose not to use the live chat feature if you prefer not to transmit any messages.
  • Uninstall Extension: You can uninstall the extension at any time to stop all data transmission.

2. Data Deletion

Since we do not store personal data long-term, there is no personal data to request deletion for. Temporary data is automatically deleted as per our data retention policies.

Security Measures



We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. These measures include:

  • Encryption: Data transmission is secured via HTTPS.
  • Access Controls: Only authorized personnel have access to our servers.



Children's Privacy


Our extension is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy


We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy. We encourage you to review this Privacy Policy periodically.



Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

By using Chatsy, you acknowledge that you have read and agree to this Privacy Policy.